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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MATEST products

The group "New Technologies" offers for review the products of the plant MATEST: seals, mixers, grinders, evaporators, rheometers, viscometers, calorimeters, penetrometers, testers, analyzers, density meters, deflection meters, vibration stands, test installations
  • Furnaces and climate chambers MATEST
    Furnaces and climate chambers
    A022N, C313N, V200, etc.
  • Drilling rigs MATEST
    Drilling rigs
    B040-20, C322, S052KIT, etc
  • Cutting and grinding MATEST
    Cutting and grinding
    A092, B040, C377-05, etc.
  • Molds and sieves MATEST
    Molds and sieves
    A058-05N, C247, S191, etc.
  • Mixers MATEST
    Mixers
    B027, C164-01, E094SP, etc.
  • Shutter Speed Cameras MATEST
    Shutter Speed Cameras
    B051, C302 KIT, E139, etc.
  • Filler Tests MATEST
    Filler Tests
    A069, A129, S157 KIT, etc.
  • Abrasion Machines MATEST
    Abrasion Machines
    A075N, B022SP, C129, etc.
  • Presses for standard tests MATEST
    Presses for standard tests
    C020, C040 D, C079-04, etc.
  • High Stability Presses MATEST
    High Stability Presses
    C087-01 N, C089-22 N, etc.
  • Bending Testing Machines MATEST
    Bending Testing Machines
    B210 KIT, C090-06 D, etc.
  • Dynamos systems. tests MATEST
    Dynamos systems. tests
    B085-07N, B220-01 KIT, etc.
  • Load measurement systems MATEST
    Load measurement systems
    B044N-SET, C405-15N, etc.
  • Compression/Bending machines MATEST
    Compression/Bending machines
    A150N, C125N, E190N, etc.
  • University. testing machines MATEST
    University. testing machines
    H001A, H011 N, H017-10, etc.
  • Asphalt testing MATEST
    Asphalt testing
    B003, B039, B067N, etc.
  • Testing of asphalt-concrete MATEST
    Testing of asphalt-concrete
    B039A, B031N1, B200, etc.
  • Bitumen analysis MATEST
    Bitumen analysis
    B070N1, B072, B225-09, etc.
  • Viscometers MATEST
    Viscometers
    B080, B087-01, B088-90, etc.
  • Penetrometers MATEST
    Penetrometers
    C410-10, B059M, S065, etc.
  • Concrete testing MATEST
    Concrete testing
    C375-01, C376N, C430, etc.
  • Cement testing MATEST
    Cement testing
    E009 KIT, E029, E044-06, etc.
  • Soil analysis MATEST
    Soil analysis
    S160N, S170, S238N KIT, etc.
  • Laboratory equipment MATEST
    Laboratory equipment
    A028, V014, V150, etc.
  • Compression Testers MATEST
    Compression Testers
    S301N, S213-05N, etc.
  • On-site testing of facilities MATEST
    On-site testing of facilities
    C373-10N, S230 KIT, etc.
  • Dynamometers and power meters MATEST
    Dynamometers and power meters
    C130N, C138N, C155N, etc.
  • Additional testing devices MATEST
    Additional testing devices
    B086 KIT, C103, H020, etc.

NEW TECHNOLOGIES GROUP

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